Privacy Policy

Effective Date: 1/8/2024

1. Introduction

Welcome to 22Sims, operated by TMApp Company LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services, including our mobile app and website (collectively referred to as "Services").

2. Data We Collect

A. Personal Data

• Identifiers: Name, email address, phone number, postal address, and other contact information.
• Payment Information: Credit card details and other financial data necessary to process payments.
• Account Information: Username, password, and other account-related information.

B. Technical Data

• Device Information: Type of device, operating system, unique device identifiers, IP address, and browser type.
• Usage Data: Log files, usage statistics, time zone, and browsing behavior.

C. Location Data

• Geolocation Data: Precise or approximate location based on your device’s GPS, IP address, or other location technologies.

D. Analytics and Marketing Data

• Analytics Data: Collected via tools such as Google Analytics, Firebase, and Adjust, including interaction data, crash reports, and performance metrics.
• Marketing Data: Data related to your preferences and behaviors, collected via cookies, pixels, and similar tracking technologies.

3. How We Use Your Data

We use the information we collect for the following purposes:

• To Provide Services: To create and manage your account, process transactions, and deliver customer support.
• To Improve Services: To analyze usage, improve user experience, and develop new features.
• Marketing and Advertising: To send promotional materials, target advertisements, and analyze marketing effectiveness.
• Legal Compliance: To comply with legal obligations, protect your rights, and ensure security.

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors, including analytics providers like Google Analytics, Adjust, and Firebase, who assist us in operating our Services.
• Legal Authorities: When required by law, or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Your Rights

Depending on your location, you have certain rights regarding your personal data:

A. European Union (GDPR)

• Right to Access: You can request a copy of your data.
• Right to Rectification: You can request corrections to your data.
• Right to Erasure: You can request deletion of your data.
• Right to Restriction: You can request limited processing of your data.
• Right to Data Portability: You can request to transfer your data to another service.
• Right to Object: You can object to the processing of your data.

B. California Residents (CCPA)

• Right to Know: You can request to know the categories and specific pieces of personal information we collect.
• Right to Delete: You can request the deletion of your personal information.
• Right to Opt-Out: You can opt out of the sale of your personal information.
• Right to Non-Discrimination: You will not be discriminated against for exercising your rights.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance user experience, analyze usage, and deliver personalized content and advertisements. You can control cookie settings through your browser settings or by using third-party tools.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. By using our Services, you consent to such transfers.

10. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected such data, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be effective as of the "Effective Date" listed above. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TMApp Company LLC
Kuwait
Email: [email protected]